Johnson Controls Heat Pump SINGLE PHASE User Manual

USER’S INFORMATION MANUAL  
OUTDOOR SPLIT-SYSTEM  
®
AIR CONDITIONING OR HEAT PUMP  
MODELS: SINGLE PHASE & THREE PHASE  
TABLE OF CONTENTS  
SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
HOW YOUR SYSTEM WORKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
THERMOSTATS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
PROGRAMMABLE ELECTRONIC THERMOSTATS . . . . . . . . . . . . . 2  
START-UP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
SYSTEM OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Johnson Controls Unitary Products  
Consumer Relations  
CONTACT INFORMATION  
follow the instructions.  
5005 York Drive  
Norman, OK 73069  
Contact us by mail:  
The manufacturer recommends that the user read this  
manual and keep the manual for future reference.  
THERMOSTATS  
YOUR KEY TO COMFORT  
Although thermostats may vary widely in appearance, they are all  
designed to perform the same basic function: to control the operation of  
your air conditioning or heat pump system. Regardless of size or shape,  
each thermostat will feature a temperature indicator; a dial, arm, or  
push button for selection of the desired temperature; a fan switch to  
choose the indoor fan operation; and a comfort switch for you to select  
the system mode of operation.  
SAFETY  
This product must be installed and serviced by a qualified installer  
or service agency. Improper installation, adjustment, alteration, ser-  
vice or maintenance can cause injury or property damage.  
HOW YOUR SYSTEM WORKS  
Only approved thermostats have been tested and are fully compatible  
with this equipment. Please be aware that many different thermostats  
operate on batteries or “power stealing” principals. These types of ther-  
mostats can not be supported as trouble free when used with this product.  
COOLING CYCLE  
If your hand is wet and you blow on it, it feels cool because some of the  
moisture is evaporating and becoming a vapor. This process requires  
heat. The heat is being taken from your hand, so your hand feels cool.  
If your system has been designed to allow both cooling and heating  
operation, you may have either a manual change-over type, or a pro-  
grammable electronic type thermostat.  
That’s what happens with an air conditioner. During the cooling cycle,  
your system will remove heat and humidity from your home and will  
transfer this heat to the outdoor air.  
Manual change-over simply means that the comfort switch must be  
manually positioned every time you wish to switch from the cooling to  
heating or heating to cooling modes of operation.  
HEATING CYCLE (HEAT PUMPS)  
A complete operating instruction is provided by the manufacturer for  
each thermostat. Familiarize yourself with its proper operation to obtain  
the maximum comfort with minimum energy consumption.  
During the heating cycle, your system will remove heat and humidity  
from the outdoor air and will transfer this heat to your home. This is pos-  
sible because even 0°F outdoor air contains a great deal of heat.  
Remember that your heat pump doesn’t generate much heat, it merely  
transfers it from one place to another.  
The computerized electronic thermostat is actually a sophisticated elec-  
tronic version of a manual change-over type. This thermostat includes  
features which allow “set-back” temperature variations for periods of  
sleep, or while you are away during the day, and means energy savings  
for you. The thermostat also features a digital clock.  
System Operation  
Your thermostat puts full control of the comfort level in your home at  
your fingertips. DO NOT switch your thermostat rapidly ON and OFF or  
between HEAT to COOL. This could damage your equipment. Always  
allow at least 5 minutes between changes.  
COOLING ONLY  
If your air conditioning system is designed to provide cooling only (AC),  
with no capability for heating operation (heat pump), a two-stage cool-  
ing only thermostat, with a manual, one-position “Cool” and “Off” com-  
fort switch is all that is required for system operation.  
SETTING THE THERMOSTAT  
COOLING AND HEATING (HEAT PUMP)  
The main power to the system must be kept ON at all times to pre-  
vent damage to the outdoor unit compressor. If necessary, the ther-  
mostat control switch should be used to turn the system OFF.  
Should the main power be disconnected or interrupted for 8 hours  
or longer, DO NOT attempt to start the system for 8 hours after the  
power has been restored to the outdoor unit. If heat is needed dur-  
ing this 8 hour period, use emergency heat.  
If your system has been designed to allow both cooling and heating  
operation, you may have either a manual change-over type, or a pro-  
grammable electronic type thermostat with 2-stages of cooling and 2-  
stages of heat.  
MANUAL CHANGE-OVER  
Manual change-over simply means that the comfort switch must be  
manually positioned every time you wish to switch from the cooling to  
heating or heating to cooling modes of operation.  
Johnson Controls Unitary Products  
813196-UUM-C-0412  
 
813196-UUM-C-0412  
COOLING CONSERVATION  
FILTER CARE  
To comfortably cool your home, your air conditioner must remove both  
heat and humidity. Don’t turn your system off even though you will be  
away all day. On a hot day, your system may have to operate between 8  
to 12 hours to reduce the temperature in your home to a normal comfort  
level.  
Inspect the air filter(s) at least once a month. If they are dirty, wash  
reusable filters with a mild detergent per manufacturer’s recommenda-  
tions. Replace disposable filters with new filters. Install the clean filters  
with “air flow” arrow in the same direction as the air flow in your duct.  
Filters should be clean to assure maximum efficiency and adequate air  
circulation.  
Keep windows closed after sundown. While the outdoor temperature at  
night may be lower than indoors, the air is generally loaded with mois-  
ture which is soaked up by furniture, carpets, and fabrics. This moisture  
must be removed when you restart your system.  
CLEARANCES  
The minimum clearances shown below must be maintained should any  
patio or yard improvements be done around the outdoor unit.  
The hotter the outside temperature, the greater the load on your sys-  
tem. Therefore do not be alarmed when your system continues to run  
after the sun has set on a hot day. Heat is stored in your outside walls  
during the day and will continue to flow into your home for several hours  
after sunset.  
10" Clearance Coil Area  
60" Overhead Clearance  
18" to 24” is the minimum service panel access depending on  
model. Refer to the installation manual for details.  
24" Unit to Unit Distance  
Use your kitchen exhaust fan when cooking. One surface burner on  
“HIGH” requires one ton of cooling. Turn on your bathroom exhaust fan  
while showering to remove humidity. However, exhaust fans should not  
be run excessively. It would decrease efficiency by removing condi-  
tioned air.  
PARTS INFORMATION  
Replacement parts are available from local contractor/dealer.  
EXTENDED WARRANTY  
Special warranty packages (called York Care Performance Promise)  
are available through your contractor. These packages reduce the  
potential cost of service calls following the first year of operation on your  
cooling (or heating/cooling) system.  
You can also help your system in the summer by closing drapes or  
blinds and by lowering awnings on windows that get direct sunlight.  
CARE OF SYSTEM  
It is strongly recommended that regular periodic preventative mainte-  
nance be performed on this equipment. The person most familiar with  
the equipment in your H.V.A.C. system is a dealer. The dealer can  
ensure your maintenance program meets the conditions of the War-  
ranty”, maximize the efficiency of the equipment, and service your unit  
within the federally mandated guidelines with regard to unlawful dis-  
charge of refrigerants into the atmosphere.  
SOME EFFICIENCY DO’S & DON’TS  
DON’T heat or cool unused household area. Reduce supply and return  
air flow to a minimum in areas which are not living spaces (storage  
rooms, garages, basements, etc).  
DON’T be a “thermostat jiggler”. Moving your thermostat setting will not  
make your system heat or cool any faster. Adjust your thermostat to a  
comfortable setting and leave it there.  
COIL CARE  
DON’T restrict air circulation. Placing furniture, rugs, etc. in such a way  
that they interfere with air vents will make your system work harder to  
achieve a comfortable temperature level. This requires more energy,  
which means greater cost to you.  
Keep the outdoor unit free of foliage, grass clippings, leaves, paper, and  
any other material which could restrict the proper air flow in and out of  
the unit. The coil may be vacuumed to remove any debris from between  
the fins. If the coil becomes excessively dirty, turn the main disconnect  
switch to “Off” and wash the coil with your garden hose. Avoid getting  
water into the fan motor and control box. Flush dirt from base pan after  
cleaning the coil.  
DON’T locate lamps or other heat-producing appliances (radios, TV’s,  
heaters, etc.) near your thermostat. The heat from these items will give  
your thermostat “false information” about the temperature in the room.  
DO select a comfortable thermostat setting, but keep in mind that mod-  
eration in temperature selection will save energy.  
SERVICE CALLS  
There are a few instances where the user can avoid unnecessary ser-  
vice calls. If unit stops functioning properly check the following items  
before calling your servicing dealer:  
DO turn on your kitchen exhaust fan when cooking and your bathroom  
exhaust fan when showering. Also, make sure your clothes dryer is  
properly vented. If these items are neglected, an excess heat and  
humidity condition may be created, causing your air conditioning sys-  
tem to run longer.  
1. Indoor section for dirty filter.  
2. Outdoor section for leaf or debris blockage. Eliminate problem, turn  
off the thermostat for 10 seconds and attempt start. Wait 5 minutes.  
If system does not start, call your servicing dealer.  
DO set your thermostat a few degrees lower than normal several hours  
before entertaining a large group of people in a relatively small area.  
People give off a considerable amount of heat and moisture in a closed  
area.  
DO keep drapes and venetian blinds closed when practical. These  
items provide insulation against heat loss/gain.  
Your system contains environmentally friendly refrigerant R-410A,  
which operates at high pressures. You may be in danger if you try  
to make an attempt to repair your unit. Please contact your local  
dealer.  
DO contact a qualified service person to make repairs or adjustments to  
your system. He has been trained to perform this service.  
Johnson Controls Unitary Products  
3
 
Limited Warranty  
Johnson Controls Unitary Products (hereinafter "Company") warrants this product to be free from defects in factory workmanship and material under nor-  
mal use and service and will, at its option, repair or replace any parts, without charge, subject to the exclusions below, that prove to have such defects  
according to the terms outlined on this warranty. This warranty covers only the equipment described by the Product Model Number and Serial Number on  
the equipment or listed on the Warranty Registration Card and applies only to products installed in the United States or Canada.  
FOR WARRANTY SERVICE OR REPAIR: Contact the installer or a Company dealer. You may find the installer's name on this page or on the equipment.  
For help finding a servicing dealer, contact: Johnson Controls Unitary Products, Consumer Relations, 5005 York Drive, Norman, OK 73069. Or, by phone  
877-874-7378. All warranty service or repair will be performed during regular business hours, Monday through Friday 9:00am-5:00pm.  
Product Model Number: _________________________________  
Unit Serial Number: ____________________________________  
Installation Date: _________________________________  
Installing Dealer: _________________________________  
FOR PRODUCT REGISTRATION: For your benefit and protection, return the Warranty Registration Card to Company promptly after installation. This will  
initiate the warranty period and allow us to contact you, should it become necessary. This warranty extends only to the original consumer purchaser and is  
nontransferable. For this warranty to apply, the product must be installed according to Company recommendations and specifications, and in accordance  
with all local, state, and national codes; and the product must not be removed from its place of original installation. The warranty period for repair or  
replacement parts provided hereunder shall not extend beyond the warranty period stated below. In the absence of a recorded Warranty Registration  
Card, the warranty period will begin upon product shipment from Company. If you are unaware of the date the warranty became effective, contact Com-  
the Warranty Registration Card on the back page of this packet. The warranty period in years, depending on the part and the claimant, is as shown in the  
chart below.  
CONDENSING UNITS  
CONDENSING UNITS  
R-410A Models: GCGD, GHGD R-22 Dry Ship Models: GCGD, GHGD  
R-410A Models: T(C,H)GD  
COMPRESSOR PARTS CONDENSER COIL  
#
5
5
5
5
††  
#
5 or 10  
5 or 10  
#
5
(Except TCHD  
R-410A Models: T(C,H)JD*, Y(C,H)JD*, (Y,T)HJR, T(C,H)GF, T(C,H)JF, Y(C,H)JF, TCHD*  
R-410A Models: (C,Y)ZF (C,Y)ZH, AC(6,8)B, AL(6,8)B, HC(6,8)B, HL(6,8)B  
10  
5 or 10  
5 or 10  
models which are NA)  
1
NA  
10 or Lifetime  
* All 3 phase models (with 43/44 voltage codes) have 5-year compressor and 1-year parts warranty and are not eligible for 10-year parts warranty.  
ment units or within 90 days of closing for new home construction. In some states, registration is not required, but proof of installation is required. The  
warranty for models equipped with E-Coat Coil option only covers condenser coil failures due to corrosion. The warranty provides the homeowner with  
the option of replacement of either a) the condenser coil, or b) the condensing unit, at the discretion of the servicing dealer.  
††  
To qualify for extended 10-year parts and compressor warranty , the unit must be registered online at www.upgproductregistration.com within 90 days  
of installation for replacement or 90 days of closing for new home construction. In some states, registration is not required, but proof of installation is  
required to qualify for 10 year parts warranty. Guardian Brand products have 5-year compressor and 5-year parts warranty and are not eligible for10-year  
parts warranty.  
tion.com website. The warranty is non-transferrable and is limited to the original owner.  
Company strongly recommends regular periodic preventative maintenance on this equipment. The person most familiar with the equipment in your HVAC sys-  
tem is a Company dealer. The Company dealer can ensure your maintenance program meets the "Company Warranty" conditions, maximize the equipment  
efficiency, and service your unit within the mandated guidelines with regard to unlawful discharge of refrigerants into the atmosphere.  
EXCLUSIONS  
This warranty does not cover any:  
1. Shipping, labor, or material charges or damages resulting from transportation, installation, or servicing.  
2. Damages resulting from accident, abuse, fire, flood, alteration, or acts of God. Tampering, altering, defacing or removing the product serial number  
will serve to void this warranty.  
3. Damages resulting from use of the product in a corrosive atmosphere.  
4. Damages resulting from inadequacy or interruption of electrical service or fuel supply, improper voltage conditions, blown fuses, or other like dam-  
ages.  
5. Cleaning or replacement of filters or damages resulting from operation with inadequate supply of air or water.  
6. Damages resulting from failure to properly and regularly clean air and/or water side of condenser and evaporator.  
7. Damages resulting from: (I) freezing of condenser water or condensate; (II) inadequate or interrupted water supply; (III) use of corrosive water; (IV)  
fouling or restriction of the water circuit by foreign material or like causes.  
8. Damages resulting from use of components or accessories not approved by Company (vent dampers, etc.).  
9. Increase in fuel or electric cost.  
This warranty is in lieu of all other warranties, expressed or implied, including the implied warranties of merchantability and fitness for a particular purpose.  
Some states do not allow the disclaimer of implied warranty, so that the above disclaimer may not apply to you. Some states only allow a partial limitation  
on implied warranties to limit the duration of implied warranties to the duration of the express warranty. In such states, the duration of implied warranties is  
hereby expressly limited to the duration of the express warranty on the face hereof. Some states do not allow limitations on how long an implied warranty  
lasts, so the above limitation may not apply to you. In no event, whether as a result of breach of warranty or contract, tort (including negligence), strict lia-  
bility, or otherwise, shall Company be liable for special, incidental, or consequential damages, including but not limited to loss of use of the equipment or  
associated equipment, lost revenues or profits, cost of substitute equipment or cost of fuel or electricity.  
The above limitations shall inure to the benefit of Company's suppliers and subcontractors. The above limitation on consequential damages shall not apply  
to injuries to persons in the case of consumer goods. Company does not assume, or authorize any other person to assume for Company, any other liability  
for the sale of this product. Some states do not allow the exclusion or limitation of incidental or consequently damages, so the above limitation may not  
apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.  
Subject to change without notice. Published in U.S.A.  
813196-UUM-C-0412  
Copyright © 2012 by Johnson Controls, Inc. All rights reserved.  
Supersedes: 813196-UUM-B-0412  
York International Corp.  
5005 York Drive  
Norman, OK 73069  
 

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